Superior plan
Superior plan customers are entitled to :
• Maintenance visits (6)
• Possible machine loan if needed. (cost to be determined)
• Includes Privilege customers status.
• Installation or training ( 2 hours maximum )
Options:
Superior / plus plan:
• Quick visits (2) *
- Response time maximum 4 hours
Superior / premium plan:
• Superior / plus plan
• 3 Spare part kit**
Included :
-Traveling/Mileage expenses
-Labor cost & Cleaning products
Targeted customers
- Customers having 4 to 9 printers
Our plan gives :
- Free telephone support
- Free repair estimate in our plant
- 24 hours max response
* Quick visit: Service call which can be used any time for a one hour maximum repair at the customer plant.
** Spare part kit: Contains 1 printhead, a roller drive with 2 ball bearings as well as the belts drive. The prices can vary according to models.