Mid-range plan
Mid-range plan customers are entitled to :
• Maintenance visits (4)
• Possible machine loan if needed. (cost to be determined)
• Includes Privilege customers status.
• Installation or training ( 2 hours maximum )
Options:
Mid-range / plus plan:
• Quick visits (2) *
- Response time maximum 4 hours
Mid-range / premium plan:
• Mid-range / plus plan
• 2 Spare part kit**
Included :
-Traveling/Mileage expenses
-Labor cost & Cleaning products
Targeted customers
- Customers having 2 or 3 printers
Our plan gives :
- Free telephone support
- Free repair estimate in our plant
- 24 hours max response
* Quick visit: Service call which can be used any time for a one hour maximum repair at the customer plant.
** Spare part kit: Contains 1 printhead, a roller drive with 2 ball bearings as well as the belts drive. The prices can vary according to models.